• HOW LONG ARE YOUR CONTRACTS?

    JoonWeb plans are paid monthly or yearly. We make it simple to start — and stop — your service at any time.

  • IS THERE A DISCOUNT FOR YEARLY SERVICE?

    Yes, we offer discounts on up-front long-term commitments. You will also receive one year off of a new domain registration with your annual purchase.

  • DO I NEED ANOTHER WEB HOST?

    No, All JoonWeb plans include our fully-managed cloud hosting, ensuring your website remains available at all times.

  • CAN I DOWNLOAD JOONWEB?

    No, JoonWeb is a fully-managed web service. We do not have plans to make a downloadable version. JoonWeb does provide many standard methods for exporting your data.

  • HOW DO I ACCEPT PAYMENTS WITH JOONWEB COMMERCE?

    JoonWeb integrates with Stripe and accepts credit card payments directly to your bank account. You can accept more payment methods in checkout such as Apple Pay and PayPal. Sign up for an account with Stripe and PayPal in minutes and start accepting payments immediately.

  • HOW DO I SIGN UP?

    You start with a free trial. We don’t collect your credit card until you’ve determined JoonWeb is the right product for you.

  • HOW DO I CANCEL SERVICE?

    Canceling JoonWeb is an easy and no-questions-asked process. It’s done online right from your site manager.

  • CAN I SWITCH PLANS?

    Yes, at any time, in your website manager. When upgrading or downgrading your website plan, you will receive either a pro-rated charge or refund, depending on the cost of your new plan.

  • WHAT IS MEANT BY UNLIMITED?

    JoonWeb packages do not have resource limits for normal usage. Our Acceptable Use Policy can be found

  • DO YOU SELL DOMAINS?

    Yes. You can purchase multiple domains (and connect them to your JoonWeb account) right from your website manager. Go to Settings, then Domains within any paid JoonWeb account. Or, if you would like to start by buying a domain before you set up a website with us, you can do so

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  • Free domain name
  • SSL security and maintenance
  • Free professional e-mail address
  • Website with Content and images