Frequently Asked Questions

FAQ regarding creating a website
at JoonWeb Website builder.

  • How do i sign up?

    At Joonweb.com, You can start with a free or paid trial and this will begin by Sign Up with your Email ID. We don’t collect your credit card & other information until you’ve determined that JoonWeb is the right product for you to use.
  • How long are your contracts?

    JoonWeb plans are paid monthly or yearly. We make it simple to start and stop your service at any time.
  • How do i cancel service?

    Cancelling JoonWeb is not a lengthy process. It can be done online right from your site manager. The process is subject to the JoonWeb’s Terms and Privacy Policy.
  • Is there a discount for yearly service?

    Yes, we offer discounts on up-front long-term commitments. You will also receive one year off of a new domain registration with your annual purchase.
  • Can i switch plans?

    Yes, at any time. You can switch to any suitable plan of JoonWeb from your website manager account. When upgrading or downgrading your website plan, you will receive either a pro-rated charge or refund, depending on the cost of your new plan.
  • What is meant by unlimited?

    JoonWeb packages do not have resource limits for normal usage. Our Acceptable Use Policy can be found.
  • Do i need another web host?

    No, All JoonWeb plans include our fully-managed cloud hosting, ensuring your website remains available at all times.
  • Can I download or Shift a website created at JoonWeb?

    No, JoonWeb is a fully-managed web builder. We do not have plans to make a downloadable version. JoonWeb does provide many standard methods for exporting your data. Remember, you can not shift JoonWeb created website to another server.
  • Can i buy multiple domains?

    Yes, you can purchase multiple domains and connect them to your JoonWeb account right from your website manager. Go to the Settings, then click on ‘Domains’ within any paid JoonWeb account. Or, if you would like to start by buying a domain before you set up a website with us, you can do so.
  • How do i accept payments with joonweb commerce?

    JoonWeb integrates with 'RazorPay' and accepts through credit/debit and other applicable modes of payments. You can accept more payment methods in checkout at JoonWeb. Reach out through 'Support' for any query related to payments.

Need help?

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Our industry-leading experts are here to assist, every step of the way.

Connect with us anytime at

+91 8447696450